Google can help you recover access to your account by asking a series of security questions to verify your identity. Important: To recover an account for a child under 13 years: Learn how to reset your child's password. To recover a work, school, or group account: For help, contact your administrator.

"This phone number has been used too many times for verification" If you find this error message, you have to use a different number. To protect you from abuse, we limit the number of times a phone number can be used for verification. You can use a family member or friend's phone number instead.