The most effective thing you can do to avoid having your fingerprints rejected is to moisturize using a high-quality lotion. Be sure to use lotion on your hands several times per day for up to a week leading up your fingerprint day. Avoid excessive washing and sanitizer use.

A Live Scan can be rejected either for poor fingerprint quality or data entry errors. Your employer or agency can find out what the reason was by emailing appagencyquestions@doj.ca.gov. You or your agency may also receive a rejection letter from the DOJ that states the reason for rejection.

Today, the term “biometrics” is not limited to fingerprints. It also includes palm prints, irises, and facial recognition.

Fingerprint Impression Types These are referred to as plain, slap, or flat impressions. The individual's right and left four fingers should be captured first, followed by the two thumbs (4-4-2 method). Instituting this finger capture method ensures the highest level of fingerprint sequence accuracy.