Sep 29, 2021 · A journey that encompasses both my work and my entire being. A journey that has seen me deliver a keynote address at a CEOs' conference and ...
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Mar 21, 2016 · There has been much talk in recent years about a C-Suite role for head of customer experience, or CCO — Chief Customer Officer.
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Nov 18, 2018 · Herein lies the problem. A Support team that is focused on delivering amazing customer support to current customers and working hand-in-hand ...
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Dec 22, 2021 · I experience it every day. And I can't get away from what I can only call the technical aspects of it. What strategies, initiatives, and ...
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Apr 22, 2024 · In my role, I am responsible for the end to end customer experience for our Dealership customers, with my major focus areas being building ...
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I'm a change architect and movement maker who helps organizations become more… · Experience: TEMKINsight · Education: MIT Sloan School of Management ...
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Jun 13, 2023 · We construct a solid business case, demonstrating that a customer-centric strategy leads to increased profitability and revenue growth. We ...
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Duration: 57:22
Posted: Feb 16, 2024
Posted: Feb 16, 2024
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