To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

Google can help you recover access to your account by asking a series of security questions to verify your identity. Important: To recover an account for a child under 13 years: Learn how to reset your child's password. To recover a work, school, or group account: For help, contact your administrator.

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity. You'll then be given a series of questions to verify that you own the account.