You'll need your order number if you ever need to speak to us or your seller about a purchase. You'll find the 12-digit order number in the following places ...

Track your order. If your seller is using a tracked shipping service, you'll be able to view carrier information as well as your order's current location. If ...

If you go to your My ebay summary page and scroll down to your purchase history you should see the transaction, and you can click on the Contact seller button ...

Scroll down and click the button to find guest order details. Inceptions Volunteer Community Mentor, buying and selling on eBay since 2004 ...

Locate the email confirmation from eBay for the purchase - there is a link there to the Order. Does it show that it was a "guest" order - as those don't ...

Yes, if you received a prepaid label, then return the item that you received, since it is not the item you ordered. You will receive a refund after the "piece ...

If the seller does not respond after 3 days, you can ask Ebay to step in to help you. Find the item in your Purchase History; Select See request details ...