To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.

On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. If you get a page that describes Gmail instead of the sign-in page, at the top right of the page, click Sign in.