To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

You can access the Account Recovery form from the password-assistance page by selecting "I don't know my password," entering your username, and clicking the link to verify your identity on the following page.

On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. If you get a page that describes Gmail instead of the sign-in page, at the top right of the page, click Sign in.